Welcome back. Everything you need to manage your account, get support, and make the most of CreditSoft — all in one place.
Make a payment online via PaymentCollect
Log in to the support portal to submit or track issues
Browse the full CreditSoft 11.0 knowledge base
Schedule online or on-site training for your team
Billing, support, and training phone & email
Choose the payment method that works best for your agency. Your payment is due before the 1st of each month to keep your software running without interruption.
The fastest way to pay. Use our secure PaymentCollect portal to make a one-time payment by credit card or bank transfer.
Pay Now →Set up automatic monthly payments so you never have to think about it. We'll debit your bank account or charge your card on the same day each month.
Download ACH Form → Download Credit Card Form →You can mail or hand-deliver your payment to our office. Please allow enough time for it to arrive before the 1st.
Attn: AdministrationEvery training session is tailored to your agency's specific workflow and business model. We don't do generic walkthroughs — we train your team on how you use CreditSoft.
40 hours of online training, installation, and configuration for new agencies
24 hours of online training, installation, and configuration for new agencies
8 hours of focused online training for new features, refreshers, or new staff
Flexible per-hour sessions for quick questions, specific features, or individual coaching
Reach the right team directly — no phone trees, no runaround.
Payments, invoices, registration keys, and account questions
Software issues, bugs, configuration help, and troubleshooting
Schedule sessions, request on-site training, or ask about options