How we collect, use, and protect your information at CreditSoft. Your data privacy is our priority.
Last updated: May 2026
At CreditSoft (a product of ICCO), we respect your privacy and are committed to protecting any personal data we process. This Privacy Policy describes how we collect, use, and share information in connection with your use of our websites, products, and services.
We collect information you provide directly to us, such as when you fill out a demo request form, sign up for training, pay invoices online, or contact technical support. This information may include your name, email address, phone number, job title, company name, and details about your agency's software needs.
We use the information we collect to deliver and improve our products, process payments, answer your inquiries, send license keys, schedule training sessions, and communicate with you about updates and promotions. We do not sell or lease your personal information to third parties.
We implement industry-standard administrative, physical, and technical safeguards designed to protect the confidentiality and security of your data. When you submit sensitive financial or client data via our customer portal, it is encrypted in transit using Transport Layer Security (TLS/HTTPS).
As detailed in our data commitment, all database records, client files, and transactions uploaded to your SQL Server database are 100% owned by your agency. If you choose to terminate your CreditSoft services, you retain immediate, unrestricted rights to download and export your complete database.
If you have any questions or concerns about this Privacy Policy, please contact our administration department at billing@creditsoft.com or mail us at:
ICCO Administration